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Category:
Customer Orientation
Research to Fuel Customer-Centric Success
19 June 2024
"The customer is always right" is a venerable old business saying. But in today's marketplace, customers have more choices than…
Organisation-Wide Market Orientation
19 June 2024
Most marketers grasp the importance of a customer-centric approach. However, an alignment across large enterprises often proves tricky.
Create a Customer-Centric Business
19 June 2024
Why Market Research Matters "The customer is always right." This old business adage rings more accurate today than ever before.
The Key to Marketing Success
19 June 2024
Becoming Truly Customer-Centric "We don't actually know what our customers think or want." This surprisingly candid statement encapsulates the viewpoint…