Category: Customer Orientation

  • Choosing-the-Right-Research-to-Fuel-Customer-Centric-Success

    19 June 2024
    "The customer is always right" is a venerable old business saying. But in today's marketplace, customers have more choices than…
  • Installing-Organisation-Wide-Market-Orientation-Overcoming-Barriers

    19 June 2024
    Most marketers grasp the importance of a customer-centric approach. However, an alignment across large enterprises often proves tricky.
  • Create-a-Customer-Centric-Business-Why-Market-Research-Matters

    19 June 2024
    Why Market Research Matters "The customer is always right." This old business adage rings more accurate today than ever before.
  • The-Key-to-Marketing-Success-Becoming-Truly-Customer-Centric

    19 June 2024
    Becoming Truly Customer-Centric "We don't actually know what our customers think or want." This surprisingly candid statement encapsulates the viewpoint…